Please allow 21 business days for all uniform orders!
We will not give status updates on orders that have not passed
the deadline! During peak uniform season, fan gear orders may take longer as we are doing everything possible to get uniforms to the players first! They are our priority! Thank you for understanding!
NOTE: HIGHLY RECOMMENDED THAT YOU PLACE ALL JERSEY ORDERS SEPARATE FROM ANY OTHER PRODUCTS AS THEY CAN TAKE UP TO 21 BUSINESS DAYS TO PRODUCE AND WILL NOT BE SHIPPED SEPARATELY AND WILL HOLD UP OTHER ITEMS IN YOUR ORDER!
JERSEY REPAIR / RETURN POLICIES
Texas Blaze jerseys can easily last two years with the proper care and handling. Here are some strong recommendations to follow.
Line Dry — do not tumble dry decorated polyesters
Hand wash if possible
Never use bleach or harsh soaps as they can deteriorate the materials causing early wear & tear.
Use Zote (pink bar) for getting tough stains out, especially with white jerseys.
Softball is a rough sport and uniform life can be very short because the contact elements of dirt, hard surfaces, sweat, ect.
It is possible that you can buy a jersey and it could rip the first weekend of play with a hard enough slide.
HOWEVER if a jersey prematurely peels or cracks due to a manufacturing error, it will be repaired or replaced.
REPAIR / RETURN POLICIES
RETURNS/EXCHANGES on NEW, UNUSED, UNPERSONALIZED, WITH TAGS - allowed but only if customer pays shipping both ways.
NO returns ON PERSONALIZED PRODUCTS unless a jersey was made incorrectly.
REPAIRS will be made at no charge to you within 30 days if deemed pealing or cracking was not softball field or care & handling related. For example if a player slides home and scrapes off graphic or tears shirt that would not be covered.
Pro-rated repairs can be made after 30 days if deemed pealing or cracking was not softball related.
Cost of repairs after 6 months will be at the expense of the customer.
NO repair will be made on shirts more than one year old.
IF YOU HAVE A REPAIR REQUEST, please email Mike Prinzo @ email@example.com.